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Knowledge Base
Troubleshooting
Troubleshooting
Articles in this section can assist with technical troubleshooting.
Is Decision Lens Down?
Why Am I Experiencing a "Could Not Connect to Server" Error Message?
Browser Troubleshooting
How Do I Clear My Browser's Cache?
Why Am I Getting an "Expired Certificate" Warning in Internet Explorer?
Why Am I Receiving a "Plugin has crashed: Shockwave Flash Error" Message?
Why Can't I See Icons in Internet Explorer?
![DecisionLensLogo-standard.svg]](https://supporthub.decisionlens.com/hubfs/DecisionLensLogo-standard.svg)