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2024 Release Notes
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2021 Release Notes
2020 Release Notes
2019 Release Notes
2018 Release Notes
2017 Release Notes
2016 Release Notes
2015 Release Notes
Troubleshooting Our Emails
Troubleshooting
Browser Troubleshooting
Technical Information
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Knowledge Base
Troubleshooting
Quick Start Guides
Hosted Quick Start Guides
Decision Lens Classic
Homepage & Portfolio Administration
System Administration
Manage Users
Define Decision Criteria
Data Import/Export
Define Alternatives
Analytics
Collect Ratings
Collect Priorities
Priorities - Voter's View
Mobile Ratings
Mobile Priorities
FAQ
Decision Lens Accelerate
Getting Started
Familiar Data Interface
User Management
Intake Engine
In-App Collaboration
Prioritization Framework
Budget Planning
Scenario Planning
Scenario Optimization
Spend Plan Tracking
Portfolio Roll-Up
Release Notes
2025 Release Notes
2024 Release Notes
2023 Release Notes
2022 Release Notes
2021 Release Notes
2020 Release Notes
2019 Release Notes
2018 Release Notes
2017 Release Notes
2016 Release Notes
2015 Release Notes
Troubleshooting Our Emails
Troubleshooting
Browser Troubleshooting
Technical Information
Troubleshooting
Articles in this section can assist with technical troubleshooting.
Is Decision Lens Down?
Why Am I Experiencing a "Could Not Connect to Server" Error Message?
Browser Troubleshooting
How Do I Clear My Browser's Cache?
Why Am I Getting an "Expired Certificate" Warning in Internet Explorer?
Why Am I Receiving a "Plugin has crashed: Shockwave Flash Error" Message?
Why Can't I See Icons in Internet Explorer?
