Forgot Password

If you forgot your password for Decision Lens, you can change it by following the step-by-step instructions which appear below.

1. Click the Forgot Password? link on the login screen.
2. Enter your e-mail address and click Submit. You should receive an automated e-mail at your e-mail address within a few minutes.
3. Access your e-mail account and open the e-mail from administrator@decisionlens.com.
4. Click on the Reset Password button within the e-mail.
5. Enter your new password twice.
6. Click Submit. If the change was successful, you should see a message on the screen indicating that your password has been reset. You should also receive an e-mail confirming the change.

After completing the steps above, you can log into the system using your new password.